Refund Policy for Bash Trading Hub

Effective Date: 25/11/2024

At Bash Trading Hub, we strive to ensure the satisfaction of our students. This Refund Policy outlines the terms under which refunds may be granted for our courses and services.

1. General Refund Policy

1.1. Payments for courses and services must be made in full before the commencement of the class.
1.2. Refunds are not available once a class or course has started.

2. Exceptions to the Refund Policy

2.1. Refunds may be considered only in the following circumstances:

• Proven errors in payment processing caused by us.
• Technical issues on our platform that prevent access to the course.

2.2. Requests for refunds must be submitted in writing to support@bashtradinghub.com within seven (7) days of the payment date.

3. Non-Refundable Situations

Refunds will not be granted in the following cases:

• Change of mind after course enrollment.
• Failure to attend physical or online classes.
• Dissatisfaction with the course content or teaching methods, unless exceptional circumstances are proven.

4. Refund Process

4.1. Approved refund requests will be processed within 14 business days.
4.2. Refunds will be issued using the same payment method used for the original transaction.

5. Contact for Refund Requests

If you believe your situation qualifies for a refund under our policy, please contact us:

• Email: support@bashtradinghub.com
• Phone: +234 (806) 984-9170

Please include your full name, payment details, and a description of the issue in your refund request.

Thank you for choosing Bash Trading Hub. We are committed to providing quality education and support to all our students.